Delivery Information

Shipping rates

The shipment costs vary depending on the location of delivery and are calculated automatically to the volume and the weight of the order (with the exception of customized items). We recommend that you do a purchase simulation to calculate the cost of shipment. For more information on the matter, please contact our customer services team.

Belgium

  • Pick-up point (to select after payment) for weights under 1 kg: €5
  • Standard shipping for weights up to 10 kg: €10

Europe

  • Standard shipping for weights up to 20 kg: €20

Rest of the world

  • International shipping up to 20 kg: €20
  • Extra charges for management and customs may apply.

Free shipping

Free shipping only applies to orders from €95 and up to €300. It only applies to the following European countries: Belgium, The Netherlands, France and Germany. The countries that are not included on this list cannot receive free shipping, even if the order is more than €95.

Delivery times

We will send the order to the postal address you have indicated within seven working days of receiving payment. Please note that the day the order is placed does not count as a working day if the order is made after 11 in the morning. Attention! If your order involves custom printing, we will communicate an estimated delivery date to you. If purchases are made in peak seasons, there might be an increase in the lead time.